Your go-to Japanese & Chinese TCG shop 📍 Local pickup available in the GTA 🚚 Free shipping on orders over $599 CAD
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DATA SHARING & DISCLOSURE
Privacy, madeclear.Pokemon Card Return Policy, Privacy & B2B
Effective Date: August 14, 2026
At Go Collecta LTD, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website or place an order with us.
At A GLANCE
Three things we want you to know before the details.
01
We keep it necessary.
We collect the information needed to process orders, provide support, and operate our store.
02
We do not sell your data.
We share information only with service providers or when lawfully required.
03
Your card stays protected.
Payment providers process card details. Go Collecta does not store your full card number.
ON THIS PAGE
Shipping Policy
Policy Updates
B2B
01
Information We Collect
02
03
04
05
06
07
How We Use It
When We Share It
Cookies & Analytics
In this policy, “Go Collecta,” “we,” “us,” and “our” mean Go Collecta Limited. This policy applies to our website, online store, customer support, and related services.
01
Information we collect
Depending on how you interact with us, we may collect:
Contact and delivery details, such as your name, email, phone number, billing address, and shipping address.
Order information, including products purchased, order value, delivery method, pickup details, returns, and transaction records.
Payment information processed securely by the payment provider shown at checkout. We may receive limited payment confirmation details, but not your full card number.
02
How we use your information
We use personal information to:
process payments, confirm orders, and arrange shipping or pickup;
provide customer service and respond to questions or disputes;
manage pre-orders, returns, fraud prevention, and store security;
We limit collection, use, and disclosure to purposes that a reasonable person would consider appropriate in the circumstances.
03
When we share information
We do not sell or rent personal information. We may share only what is reasonably necessary with:
payment processors that authorize and complete transactions;
shipping and logistics providers that deliver your order or coordinate pickup.
04
Cookies & analytics
Our website may use cookies and similar technologies to keep the store working, remember preferences, understand site traffic, prevent fraud, and improve performance.
Essential
Needed for core functions such as checkout, security, and shopping-cart continuity.
Analytics
Help us understand how visitors use the store so we can improve the experience.
05
Shipping Policy
Orders are normally processed within 1–5 business days after payment is confirmed. Weekends and statutory holidays are not business days.
Go Collecta ships through Canada Post and its delivery partners. Available services and shipping charges are calculated at checkout using the destination, parcelweight,dimensions, and selected service.
Pre-order release and arrival dates are estimates and may change because of supplier, allocation, customs, or transportation delays. Pre-orders are final sale unless otherwise stated.
All sealed products are final sale. Returns, exchanges, or refunds are not accepted for sealed TCG products unless the wrong product was shipped.
All claims are reviewed individually. These terms do not limit any consumer rights that cannot be excluded under applicable law.
If tracking appears stalled, a parcel is missing, or an order arrives damaged, contact us promptly at Gocollecta@outlook.com.
06
Policy Updates
We may update this policy when our practices, services, or legal obligations change. The latest version will be posted on this page with a revised “Last updated” date. If a change is significant, we may provide an additional notice where appropriate.
07
Business to Business? Talk to Us
For bulk pricing, sourcing requests, or partnership opportunities, email us with the products and quantities you are looking for.
Go Collecta Limited
18 Water Walk Drive
Unionville, Ontario L3R 6L5
Canada